Paying Council Tax in Eastleigh: How to Pay, Discounts and Support
Everything you need to know about council tax in Eastleigh — how to pay, single person discounts, council tax support, and what to do when you move.
Council tax is the annual charge for local services in Eastleigh — waste collection, planning, parks, leisure, and other council functions. Everyone living in a property pays it, either directly or through a landlord.
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Payment Methods
You can pay your council tax in several ways:
Direct Debit (recommended): Around 45,000 Eastleigh residents use Direct Debit. You choose either the 7th or 21st of the month to pay. It is the most straightforward option.
Online via MyEastleigh: Use a debit or credit card to pay through your council tax account
24-hour automated phone line: 023 8068 8833 — select the Council Tax option
Bank transfer:
Sort code: 20-79-41
Account: 30862711
Use your 9-digit account reference (starting with 9) as the payment reference
By post: Cheque to Eastleigh Borough Council, Eastleigh House, Upper Market Street, Eastleigh, SO50 9YN
In person: Cash at the reception of Eastleigh House
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Payment Plan Options
Standard: Your council tax is split into 10 monthly instalments from April to January
Extended: Request 12 monthly instalments instead by giving 14 days notice. This spreads payments more evenly through the year.
On-time payment: Over 96% of Eastleigh residents pay their council tax on time
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Council Tax Bands
Your property is assigned to a council tax band (A–H) based on its estimated 1991 value. The band determines your annual charge.
Check your band: Look up your property by postcode on the Valuation Office Agency website or contact the council. Use the council's council-tax-bands page for the current lookup tool.
Band charges: Current charges are not listed here — they are set annually by the council and vary by band. Check the council's council tax page for current figures.
Challenging your band: You can appeal your band through the Valuation Office Agency, but you must continue paying at your current band while the appeal is considered.
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Single Person's Discount (25% Off)
Who qualifies: If you are the only adult (18+) living in the property as your main home (not a second home), you automatically get 25% off your council tax
How to apply: Tell the council via the Council Tax enquiry form on MyEastleigh or by contacting the Revenues & Benefits Team. Include the date that someone moved in or out.
Reviews: The council periodically reviews Single Person's Discount claims with a third-party data-matching service to check the discount is still valid
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Council Tax Support (Means-Tested Reduction)
If you are on a low income or receive certain benefits, you may qualify for Council Tax Support — a reduction in what you pay.
Who qualifies: Residents on certain benefits or with a low income. Eligibility is means-tested.
How to apply: Fill in an online form with supporting documents
Contact: Revenues & Benefits Team
Phone: 023 8068 8000
Email: revbens@eastleigh.gov.uk
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Moving House
Notify the council when you move in, out, or within the borough. One notification updates:
- Your Council Tax account
- Housing Benefit (if applicable)
- Subscribed services (e.g. garden waste collection)
How: Use the moving-home form on the council's website
Estimated timescale: The council aims to resolve Council Tax enquiries within 25 working days (more complex cases may take longer)
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SMS Reminders
The council now sends SMS text reminders before a final notice is issued. This is genuine council contact, not a scam.
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Council Tax Enquiries
Contact: Revenues & Benefits Team
Phone: 023 8068 8000
Email: revbens@eastleigh.gov.uk
Information checked September 2026. For current council tax charges, band lookups, and support eligibility, check https://www.eastleigh.gov.uk/council-tax.
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